Here is my personal experience of X entry tips platform, onethingiwant to note for you all : I am not an expert on this subject.

OnoccasionI have had access and have looked up information on TIPS ( alwayson-line). Recently, I was looking for information that I knew existed. It was not in TIPS. In the US version of STARTekInfoall of this information is listed under the heading of Star Bulletins. There are severalsub headings: DTB, Service Bulletins, Service Campaigns, Recall Campaigns, Installation Bulletins, andXENTERYTIPS. I found the information DTB. Even with the LI number, it was not in TIPS. Don’t assume that if what you are looking for in TIPS is not there, it does not exist.

In the Tips is the LI info (Local Information) and the GI ( GeneralInforamtion)

but in the TIPS not havecampaign, the campaign is inan otherprogram.

XentryTips: Engine diagnosis warning lamp activated – Fault code P012800

Complaint:

Engine diagnosis warning lamp activated – The fault code P012800 "The coolant temperature is below the coolant thermostat specific temperature” is stored in the engine control unit.

Cause:

After engine start, the engine coolant warms up more slowly than specific in the curve stored in the engine control unit.

Remedy:

Note: in vehicles before 05.2017, reprogram engine control unit with BD/DVD 05.2017 or higher

Remedy:

Erase fault memory and perform a test drive when the engine has cooled down

If the fault reoccursafterwards:

– perform guided test "check component ‘R58 (coolant themostatheating element)”

– generate a new quick test (with fault freeze frame data)

– create a tip case and send it together with the quick test + the guided test to you MPC

Control unit & fault codes:

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